Executive Bios

James O'Donnell   
Chief Operating Officer

Alex Klein
Vice President of Operations

Ralph N. "Trip" Riggs    
Corporate Director of Finance

Bob Stinchcomb
Vice President of Business Development

John McEwan
Corporate Director of Revenue Management

Andrew Arthurs   
Corporate Director of Hospitality Technology

Jarvie Worcester   
Corporate Director of Capital Systems

Additional Company Executives

David Abraham
Vice President of Breckenridge Hospitality

Tim Estes
Vice President of Hospitality at Keystone Resort

John Rutter
Vice President & Chief Operating Officer Grand Teton Lodge Company

James C. O'Donnell
Chief Operating Officer

James O’Donnell joined RockResorts and Vail Resorts Hospitality in 2002 as Corporate Director of Finance, and became Regional Director of Operations in 2004. In 2006, he became Vice President of Strategic Development, where he was responsible for the acquisition of new management contracts and developments for RockResorts and Vail Resorts Hospitality. In this capacity, he was also responsible for the acquisition and growth of Vail Resorts’ Mountain Division and other lines of business, including ski resorts and online media. Mr. O’Donnell was named Chief Financial Officer in August 2011 and Chief Operating Officer in 2012.

Before joining RockResorts, Mr. O’Donnell was an assurance and business advisory services manager for Arthur Andersen LLP, in both the Miami and Denver offices. While at Andersen, he specialized in the hospitality and real estate industries.

Mr. O’Donnell received his Bachelor and Master in Business Administration degrees from the University of Miami, in Miami, FL.  He regularly speaks on industry expert panels at the American Lodging Investment Summit (ALIS), the NYU Lodging Conference and various other conferences.

Andrew Arthurs

Director of Hospitality Technology

As Corporate Director of Hospitality Technology, Andrew Arthurs is responsible for the development and implementation of RockResorts’ and Vail Resorts Hospitality's technology strategy. In this role, he provides Company stakeholders with available technology solutions and related operational impacts and ROI analyses; supervises all technology-related projects within the lodging division; develops, communicates and implements long-term technology plans and budgets; and is actively engaged in the technology design and planning for all new RockResorts properties. Mr. Arthurs works closely with ownership groups, vendor partners and the RockResorts hospitality team to define the technology vision for the company.

Prior to joining RockResorts/Vail Resorts Hospitality in 2003, Mr. Arthurs provided software implementation and consulting services in the hospitality industry. During that time, he managed large-scale deployments of new property management and sales systems at luxury resorts across North America. Mr. Arthurs received his bachelor's degree from the University of Vermont in Burlington, VT, and is a 2012 MBA candidate at the University of Colorado - Leeds School of Business. 

Alex Klein
Vice President of Operations

Alex Klein has served as the Corporate Director of Operations since January 2010 and became the Vice President of Operations in 2012. In this role he holds responsibility for ensuring operational support at the property-level in the areas of rooms, food and beverage, spa and other guest services. Mr. Klein joined Vail Resorts in 2004 as the Director of Hotel Operations at Grand Teton Lodge Company in Jackson Hole, WY overseeing rooms, food and beverage, and other visitor activities for visitor to Grand Teton National Park.

While at Grand Teton Lodge Company Mr. Klein lead the company’s effort to become the first ISO Quality Management certified hospitality operation in the United States, a certification that help to secure a 15 year operating contract with the National Park Service. He also implemented over 12 million dollars in capital improvement projects that improved the guest experience, reduced energy consumption and provide a return on investment.

Prior to joining Vail Resorts, Mr. Klein served in a variety of leadership roles with Kahler Hotels, Sunstone Hotels and The Greenbrier Resort and Club Management Company. He’s held the positions of Director of Rooms, Assistant General Manager, and multiple General Manager positions at a variety of hotels and private clubs including Marriott, and Hilton Branded franchises and the prestigious Ford Plantation located outside of Savannah Georgia.

Mr. Klein has a bachelor’s degree from Cornell University’s School of Hotel Administration with a concentration in Hospitality Operations.

John McEwan
Corporate Director of Revenue Management

As Corporate Director of Revenue Management for RockResorts and Vail Resorts Hospitality, John McEwan is responsible for pricing, distribution and revenue management for all lodging properties owned and/or managed by Vail Resorts – totaling approximately 4,040 hotel rooms and condominium units.

Though Mr. McEwan joined RockResorts just three years ago, he has worked for Vail Resorts in a number of capacities for over 20 years. From 2003 to 2006, he was the Director of Revenue Strategy for the Colorado lodging properties, responsible for building and managing the Colorado-based revenue management team. Prior to that, he worked as a yield management project manager and Director of Revenue Management for Keystone Resort,, and served as assistant ski school director, adult ski school manager and adult ski school supervisor for nearly a decade.

Mr. McEwan received a Master of Business Administration degree from the University of Denver, and has been a guest speaker at leading industry conferences throughout the U.S. Mr. McEwan was appointed Corporate Director of Revenue Management for RockResorts and Vail Resorts Hospitality in 2006.

Bob Stinchcomb
Vice President of Business Development

In his capacity as Vice President of Business Development, Bob oversees all Group and Travel Industry Sales for Vail Resorts Hospitality, RockResorts, and the 7 Mountain Resorts. Additionally, the International Sales and Marketing Division reports to Bob, with targeted efforts throughout Latin America, the U.K., Europe, and Australia, as well as emerging markets such as China. Bob also oversees the Strategic Alliance Division which aligns Vail Resorts and key companies in unique and rewarding marketing partnerships. Vail Resorts' Central Reservations and other Contact Centers which serve as critical transaction and customer service operations also report directly to Bob.

Trip Riggs

Corporate Director of Finance

Trip Riggs joined Vail Resorts Hospitality and RockResorts as the Director of Lodging Development in 2011.  Mr. Riggs oversees the acquisition of new assets, developments and management contracts for Vail Resorts Hospitality and RockResorts throughout the United States and internationally.

Previously, Mr. Riggs worked for Stonebridge Companies, a Denver-based owner and operator of hotels, managing the acquisition of lodging assets and land.  He also worked at PricewaterhouseCoopers in the Hospitality and Leisure Practice.  Mr. Riggs received his Bachelor of Science degree in Hotel Administration from Cornell University, is a guest lecturer at the University of Denver’s school for Hotel, Restaurant & Tourism Management and sits on the Board of Trustees for Outward Bound Denver.

Jarvie Worcester

Director of Capital Systems

Jarvie Worcester was appointed the position of Corporate Director of Design and Planning for Rock Resorts in July of 2010. As the developer liaison for all Rock Resorts/Vail Resorts hospitality projects, Worcester assists with programming, design and the development of new resort properties. Worcester also serves as the point of contact to Vail Resorts Development Company (VRDC), assisting in the lodging development of their mountain resort properties.

Worcester joined the Rock Resorts/ Vail Resorts Hospitality team directly from Vail Resorts Development Company where he was the Director of Development. Completed projects under Worcester’s lead were The Chalets at the Lodge at Vail, The Rock Resorts Spa at the Lodge at Vail and The Vail Mountain Club, all located in Vail, CO along with the One Ski Hill Place project in Breckenridge, CO. Prior to joining Vail Resorts, Jarvie worked for a private real estate development company in San Diego, CA, Intracorp San Diego, where he held the positions of Financial Analyst and Project Manager.

Worcester received a Bachelor’s Degree in Business Administration, with a major in Finance, from the University of Arizona.

Additional Company Executives

David Abraham
Vice President of Breckenridge Hospitality

David Abraham was appointed Vice President of Breckenridge Hospitality in September 2009. Mr. Abraham oversees all lodging operations in the Breckenridge portfolio, including Crystal Peak Lodge, Mountain Thunder Lodge, Great Divide Lodge, Breckenridge Mountain Lodge, The Village Hotel, The Village at Breckenridge and One Ski Hill Place, A RockResort.

Mr. Abraham began his hospitality career working for Hilton Hotels and then Marriott International, where he held engineering leadership positions at seven properties in New England, New York, Florida, Barbados, Mexico and Bermuda. He served for two years on Marriott’s Engineering Advisory Board, where he helped shape the direction of the company’s engineering-related strategies and operations. In 1996, he assumed the position of Director of Operations and then Acting General Manager at Marriott’s Castle Harbor Resort in Bermuda. Later, he became General Manager of the Renaissance Manchester Hotel in Manchester, England, and Vice President and General Manger of the Red Jacket Mountain View resort in North Conway, NH.

Tim Estes
Vice President of Hospitality at Keystone Resort 

As Vice President of Keystone Hospitality, Tim Estes oversees lodging operations at the 1,481-room Keystone Resort, which includes the AAA Four Diamond Award-winning Keystone Lodge, The Inn at Keystone, Ski Tip Lodge and Keystone property management. Mr. Estes also supervises the Keystone Conference Center (which, with more than 100,000 square feet of meeting space, is the largest conference center in the Rocky Mountain region) and Keystone Golf Operations, which includes 36 championship holes.Vail Beaver Creek Resort Properties (VBCRP). In this capacity, he is responsible for overseeing operations, revenue management & marketing activities as well as owner relations.

Since joining the Company in 2003, Mr. Estes has also been Vice President of Hospitality at Beaver Creek, Director of Operations at Grand Teton Lodge Company (a Vail Resorts subsidiary) and served as General Manager at Cheeca Lodge & Spa, a former RockResort in Islamorada, FL.

Prior to Vail Resorts, Mr. Estes worked for Kimpton Hotels, where he held the position of Mountain and Midwest Regional Director of Operations, overseeing seven AAA Four Diamond hotels. While working with Kimpton, he managed one of the headquarters hotels for the 2002 Winter Olympics in Salt Lake City, UT. Mr. Estes began his career in the hospitality industry with Red Lion hotels, serving in various management positions in California, Oregon and Washington State.

Mr. Estes, a certified hospitality administrator, has taught hospitality management at the community college level, and was president of the Portland Convention and Visitors Bureau from 1998 to 2000. 

John Rutter
Vice President and Chief Operating Officer of Grand Teton Lodge Company

As Vice President and Chief Operating Officer of  Grand Teton Lodge Company, in Jackson Hole, WY, John Rutter directs all hospitality operations, implements service standards and business systems, and manages an annual operating budget of $30 million in revenues. He is also responsible for overseeing all visitor services at Grand Teton National Park, including community outreach, financial and contractual management, and the development of environmental and safety programs throughout the park.

Prior to joining Grand Teton Lodge Company in 2002, Mr. Rutter spent 10 years as Senior Vice President and Chief Operating Officer of Keystone Resort, where he directed development and implementation of resort-wide strategic business plans to increase operating income. From 1989 to 1992, Mr. Rutter acted as Executive Vice President of Ski Operations for Ralston Purina Company/Ralcorp, Inc., where he oversaw Ralston Resorts, plus Keystone, Arapahoe Basin and Breckenridge resorts. For the same company, he also worked as the Director of Ski Operations from 1980 to 1989, and provided supervision and direction for Keystone Ski Area from 1974 to 1980.

Mr. Rutter attended the University of Washington, School of Forestry (Seattle, WA). He went on to receive a Masters in Business Administration degree from the University of Denver in 1988.